About Us
Grill Collection started with the goal of providing quality grills for memorable BBQ parties, family gatherings, and reunions.
We understand how special gatherings and celebrations aren’t complete without the sizzling sounds of juicy grilled steaks. And achieving the perfect, juicy, and marbled steak requires skilled hands and the perfect grill.
Our services were initially only limited to Freestanding and Built-in Grills, but we expanded our outdoor living collections due to demand.
We now sell Doors and Drawers, Accessories, Refrigeration, and Burners at the lowest prices. Grill Collection is an Authorized Retailer of selected outdoor cooking and entertainment brands.
Grill Collection is based in Sheridan, Wyoming, and we distribute nationwide via FedEx, UPS, and freight.
Why Choose Us?
Superior Customer Service
We take pride in our extraordinary customer care service. Our team assists you before, during, and after making the purchase.
We respond within secondsOur team replies within seconds on live chat, answer phone calls on the first ring, and responds to e-mails within a few hours. We have a dedicated team to cater to your concerns attentively.
Best hours of operationsWe’re open seven days a week from 8:00 AM to 11:59 PM EST. We have longer operation hours than similar businesses as we want to serve you at your most convenient time.
Lowest rates and free shipping
Grill Collection offers FREE shipping with purchases above $300. We want you to shop and save with us.
We’re here to helpIf you have any questions, we’re more than happy to give you suggestions, payment plan options, and discounts on our best-sellers.
Best of Grill Collections
We only sell quality grills, smokers, ovens, burners, fridges, and doors & drawers. Our store has no room for low-end grills that rob you of your time and money.
We only work with vendors we fully trustThe grill collections you find on our website has been carefully screened and filtered by our team to ensure it meets our standards. We would never sell a unit we don’t believe in.
We offer the best outdoor living productsOur catalogs are regularly updated to ensure you’re not missing out on the latest outdoor living technologies.
We write 100% honest reviews on our itemsWe have a dedicated research team to test and review the products we sell to give you an in-depth look before making the purchase.
Work With A Passionate Bunch
Grill Collection is a team of passionate individuals who love all things grilling. We believe there’s a BBQ grill for every home, and we’re bent on helping you find one for your backyard.
Want to start grilling? Contact us here.
What our customers are saying...
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Once I decided on buying this particular model, I did exhaustive research on several different vendors and settled on the Grill Collection, because of their amazing customer service, response time, and unbelievable price match. Jerome was absolutely amazing to work with, and I very much look forward to ordering the rest of my appliances and equipment for my outdoor kitchen space in the coming days. The customer service from Grill Collection is unmatched by any of the other companies I have spoken with. Someone is always right there to step in and answer a question for you. After sending an email inquiry, I received a response in less than two hours. The delivery process was flawless. Once I was notified the grill had shipped, I was immediately given my tracking number, and within days I was contacted by the carrier to set up delivery. The delivery process was incredibly smooth, they placed the grill exactly where I requested it, they inspected it with me, and I couldn't be happier. From shipping to arrival, it was less than a week before it arrived to ship cross country. If you are in need of anything for your backyard space, Grill Collection is the place to buy it!!!
Dave P.
Charlotte, NC
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The primary reason I chose Grill Collection is because they had the item I wanted in stock where other sites selling the same item wasn't available till the end of the year. I had already purchased the unit from another website and I really didn't want to go through the hassle of trying to get a refund and then waiting for the refund and then turning around and purchasing another unit somewhere else. I purchased the unit from the other website previously because their website said I would receive the unit by the end of July. When the transaction was completed and they finally received the notice from the manufacturer the shipping and receiving dates changed. It was now shipping by Nov 27th and receiving by Dec 2nd, basically I would be waiting half a year to receive my order so that wasn't going to work. By then summer is over!!! Second and most important reason I chose Grill Collection is because of Erica's awesome customer service, many many thanks to Erica for her service. She finalized my decision based on many factors besides the fact that I'm an Amazon Prime Member and paying through Amazon would work for me as well but also these reasons: 1. Prompted to serve customers need. 2. If I had problems with my order I know it wouldn't take hours to get s hold of customer service 3. Talking to a live representative vs machine 100% 4. Piece of mind knowing that I'm doing business with a company that's 100% behind my customer satisfaction with guaranteed product availability and delivery, makes me want to purchase only from them. 5. Lower price definitely!!! 6. 👍😇😉😆 Thank you Can't wait to get my grill!!
Nick
Newark, NJ
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I had a fantastic experience with the Grill Collection. First when I was shopping online for the Napoleon Prestige 500 grill you had the lowest price online. I was shopping late on a Saturday night and was not expecting anyone to be available to chat to answer some questions but someone was available (I forget his name) and he answered my questions so I placed the order that day. Lastly I know most of these were taking 4 weeks to ship but you were able to ship mine in under 3 weeks, sooner than expected. Post order support was great as well. You should be very proud of the service you provide, few companies have people online available to chat at on the weekends and shipping sooner than expected is rare!
Jeff
Jacksonville, FL
Trusted by thousands of customers, big and small
Why Grill Collection
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Live Chat Support
No chatbots. Speak with a human. Average response time is 48 seconds.
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Easy Returns
Need to return the merchandise? We accept returns for 30 days from the date of delivery.
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7 Days/Week Service
We're here to help on live chat, email & phone. 8:00 AM - 11:59 PM Eastern Time.
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20,000+ Products
Best selection of outdoor cooking products on the internet. BBQ grills, kitchen islands, pizza ovens, refrigeration and more.
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Pay Over Time
0% APR is available for 3 and 12- month financing.* See if you prequalify today.
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Staff Picks
Check out the Staff Picks collection. See the top products selected by our team.