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+1 (888) 918-4150 firstname.lastname@example.org 8:00 AM - 11:59 PM EST, 7 Days/Week
Estimated Arrival: Between and to all contiguous states. Subject to availability.
✔ Same-Day Order Processing
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✔ No Restocking Fees
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Text or call 888-918-4150, start live chat, or email email@example.com with any questions. Our team is available to serve you 8:00 AM - 11:59 PM ET, 7 days a week.
Elevate your cooking experience with our high-quality, long-lasting outdoor cooking equipment. Whether you enjoy pizza making or love firing up the grill, HALO has just what you need! Our outdoor kitchen equipment is an excellent addition to any patio, lawn, or on-the-go traveler. With our HALO products, you can easily and confidently prepare any food you can think of.
It is our goal to create the best outdoor cooking equipment so you can take the stress out of cooking and create happy, cheerful lifelong memories with your loved ones. Our customers are always at the forefront of our minds, and we care about improving their lives and helping every consumer embrace the world of outdoor cooking. We believe in making outdoor cooking an enjoyable, fun, and immersive experience.
Our outdoor cooking equipment is ideal for any setting, including tailgates, condos, and large outdoor kitchens. We ensure that every HALO product satisfies the needs of our customers and, more importantly, exceeds their expectations. We are dedicated to open communication, honesty, and true authenticity and strive to provide a cooking experience unlike any other.
Let us help you take your cooking skills to the next level and get you one step closer to becoming an outdoor cooking pro!
Halo Products Group started with the belief that if something could be done in a better way, then it was worth doing differently, even if it means doing it yourself.
Our pizza oven, pellet grills, and griddles are engineered with the consumer in mind because we believe you deserve a high-quality product that works to meet you where you are. Whether that’s at a campground,
Industry Leading Warranties
We believe that when you pay for something, it should do what it’s supposed to do, and when we won’t leave you hanging if your Halo Products Group equipment doesn’t. It’s our job to give you the resources to coo, gather, and create memories; and our warranties prove that we believe in the quality of our products and that we stand by them.
Exceptional Customer Service
Our customer service team is standing by to take care of any needs or issues that you might have. That’s a no-brainer. But beyond that, we’re going to help you fully immerse yourself in the world of outdoor cooking, from recipes to how-to videos. We believe your experience doesn’t end with a receipt and a box on your doorstep…that’s just how it begins.
At our core, we believe in true authenticity. And really, we’re all like you in some way: we’re travelers, parents, entertainers, and just regular old foodies. We love this stuff, and we want to share it with you.
Halo Prime 550 Pellet Grill Cover
Halo warrants to the original consumer-purchaser only that this product shall be free from defects in workmanship and materials after correct assembly and under normal and reasonable home use for the periods indicated below beginning on the date of purchase.
|Scope of Coverage||Period of Coverage||Type of Failure Coverage|
|HALO carries a warranty against defects and workmanship on all parts, components not covered below||5 Years||PERFORATION, MANUFACTURING, AND MATERIAL DEFECTS ONLY|
We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.
To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.
Our 110% Price Guarantee has some limitations:
There may be brands excluded from that offer. Please contact us for further information.
As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us at email@example.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.