Halo Universal 12V Rechargeable Battery Pack with Charging Dock
Halo Universal 12V Rechargeable Battery Pack with Charging Dock
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Elevate your cooking experience with our high-quality, long-lasting outdoor cooking equipment. Whether you enjoy pizza making or love firing up the grill, HALO has just what you need! Our outdoor kitchen equipment is an excellent addition to any patio, lawn, or on-the-go traveler. With our HALO products, you can easily and confidently prepare any food you can think of.
It is our goal to create the best outdoor cooking equipment so you can take the stress out of cooking and create happy, cheerful lifelong memories with your loved ones. Our customers are always at the forefront of our minds, and we care about improving their lives and helping every consumer embrace the world of outdoor cooking. We believe in making outdoor cooking an enjoyable, fun, and immersive experience.
Our outdoor cooking equipment is ideal for any setting, including tailgates, condos, and large outdoor kitchens. We ensure that every HALO product satisfies the needs of our customers and, more importantly, exceeds their expectations. We are dedicated to open communication, honesty, and true authenticity and strive to provide a cooking experience unlike any other.
Let us help you take your cooking skills to the next level and get you one step closer to becoming an outdoor cooking pro!
Halo Products Group started with the belief that if something could be done in a better way, then it was worth doing differently, even if it means doing it yourself.
Our pizza oven, pellet grills, and griddles are engineered with the consumer in mind because we believe you deserve a high-quality product that works to meet you where you are. Whether that’s at a campground,
Industry Leading Warranties
We believe that when you pay for something, it should do what it’s supposed to do, and when we won’t leave you hanging if your Halo Products Group equipment doesn’t. It’s our job to give you the resources to coo, gather, and create memories; and our warranties prove that we believe in the quality of our products and that we stand by them.
Exceptional Customer Service
Our customer service team is standing by to take care of any needs or issues that you might have. That’s a no-brainer. But beyond that, we’re going to help you fully immerse yourself in the world of outdoor cooking, from recipes to how-to videos. We believe your experience doesn’t end with a receipt and a box on your doorstep…that’s just how it begins.
At our core, we believe in true authenticity. And really, we’re all like you in some way: we’re travelers, parents, entertainers, and just regular old foodies. We love this stuff, and we want to share it with you.
Whether you’re camping, traveling, tailgating, or gathering in your own backyard, we think it’s paramount to have the best equipment for the job. To be ready for any challenge, you’ll need a product that’s functional, dependable, and of the highest quality; from a company that prides itself on innovation and authenticity. That’s why we‘ve cracked the code on the industry’s 1st rechargeable lithium-ion battery-powered pellet grill!
- (1) Charging Dock with 12OV 4.5A A/C Adapter
- (1) 12-volt 5Ah Rechargeable Lithium-ion Battery Pack
- Made to use with the Prime Series Pellet Grills
- 15 – 20 Hours Charge
- Battery is rechargeable in Charging dock or in the Prime Pellet Grill
- Can be connected up to 3 Charging dock
Halo warrants to the original consumer-purchaser only that this product shall be free from defects in workmanship and materials after correct assembly and under normal and reasonable home use for the periods indicated below beginning on the date of purchase.
|Scope of Coverage||Period of Coverage||Type of Failure Coverage|
|HALO carries a warranty against defects and workmanship on all parts, components not covered below||5 Years||PERFORATION, MANUFACTURING, AND MATERIAL DEFECTS ONLY|
Once I decided on buying this particular model, I did exhaustive research on several different vendors and settled on the Grill Collection, because of their amazing customer service, response time, and unbelievable price match. Jerome was absolutely amazing to work with, and I very much look forward to ordering the rest of my appliances and equipment for my outdoor kitchen space in the coming days. The customer service from Grill Collection is unmatched by any of the other companies I have spoken with. Someone is always right there to step in and answer a question for you. After sending an email inquiry, I received a response in less than two hours. The delivery process was flawless. Once I was notified the grill had shipped, I was immediately given my tracking number, and within days I was contacted by the carrier to set up delivery. The delivery process was incredibly smooth, they placed the grill exactly where I requested it, they inspected it with me, and I couldn't be happier. From shipping to arrival, it was less than a week before it arrived to ship cross country. If you are in need of anything for your backyard space, Grill Collection is the place to buy it!!!
The primary reason I chose Grill Collection is because they had the item I wanted in stock where other sites selling the same item wasn't available till the end of the year. I had already purchased the unit from another website and I really didn't want to go through the hassle of trying to get a refund and then waiting for the refund and then turning around and purchasing another unit somewhere else. I purchased the unit from the other website previously because their website said I would receive the unit by the end of July. When the transaction was completed and they finally received the notice from the manufacturer the shipping and receiving dates changed. It was now shipping by Nov 27th and receiving by Dec 2nd, basically I would be waiting half a year to receive my order so that wasn't going to work. By then summer is over!!! Second and most important reason I chose Grill Collection is because of Erica's awesome customer service, many many thanks to Erica for her service. She finalized my decision based on many factors besides the fact that I'm an Amazon Prime Member and paying through Amazon would work for me as well but also these reasons: 1. Prompted to serve customers need. 2. If I had problems with my order I know it wouldn't take hours to get s hold of customer service 3. Talking to a live representative vs machine 100% 4. Piece of mind knowing that I'm doing business with a company that's 100% behind my customer satisfaction with guaranteed product availability and delivery, makes me want to purchase only from them. 5. Lower price definitely!!! 6. 👍😇😉😆 Thank you Can't wait to get my grill!!
I had a fantastic experience with the Grill Collection. First when I was shopping online for the Napoleon Prestige 500 grill you had the lowest price online. I was shopping late on a Saturday night and was not expecting anyone to be available to chat to answer some questions but someone was available (I forget his name) and he answered my questions so I placed the order that day. Lastly I know most of these were taking 4 weeks to ship but you were able to ship mine in under 3 weeks, sooner than expected. Post order support was great as well. You should be very proud of the service you provide, few companies have people online available to chat at on the weekends and shipping sooner than expected is rare!
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