Le Griddle The Grand Texan Griddle - 4 Burner Gas

Griddle Performance

• 100% Stainless Steel 304. The entire griddle is made with high-quality stainless steel 304, ultra-resistant, no rusting, no discoloration & no distortion.

• Dual Plate System. Unique in the World: Cast Iron and Stainless Steel Cooking Surface 100% Efficient. Our patented concept combines cast iron & stainless steel 304 for the best heat distribution & food contact, the only solution for perfect cooking.

• Features & Benefits. The cast iron plate accumulates the heat then transfers it to the stainless steel for perfect heat distribution on the whole surface, reducing gas consumption.

• Tasty & Juicy Cooking. The Greatest Innovation in Outdoor Grilling since the Invention of the BBQ! Complete your outdoor kitchen with the most versatile griddle ever made & share new convivial cooking experiences with family & friends. Perfect for any meal, cook mouth-watering dinners, lunches & even breakfasts. Foods are seared & cooked in their own juices, guaranteeing tastier and juicier meals repeatedly.

• Easy Clean-Up in 3 Minutes. Efficient & easy cleaning in 3 minutes with ice cubes & a scotch bright pad. Made from stainless steel 304, Le Griddle is good as new after every clean with no chemical products. No hassle & no worries, the large removable grease tray prevents overflow during cooking & cleaning. 

Notice - If installing this unit into a cabinet, the cabinet must be made of non-combustible material or an insulation liner must be used. This appliance may also be placed on a non-combustible surface or the optional portable cart.

Le Griddle is proud to offer the most comprehensive warranty program in the industry.

All Le Griddle Gas and Electric Cooking Surfaces and Burners are warrantied free from manufacturer defects for a lifetime to the original owner.

All other parts are warrantied free from manufacturer defects for 10 years to the original owner.

We take great care to ensure that each of our appliances reaches the user in perfect operating condition. If you discover any issues when unpacking your appliance, please report it to the retailer within 48 hours. If the appliance is not functioning properly, please contact your retailer. This non-transferable warranty is limited to the replacement of original, defective parts (one-time replacement) and does not cover shipping or labor for removal or installation of replacement parts, if necessary.

The following are not covered by the guarantee:
• Deformation of the plate when it is too hot. This deformation is not permanent and will disappear when the plate cools; it is normal in use.
• Normal wear of the product that does not affect its operation (scratches, color change, etc.).
• The presence of rust, cracks, or other deformation of the cast-iron surface that does not affect the appliance’s operation.
• Damage caused by abnormal use, modification of the product, or failure to follow the instructions for use (e.g., using chlorine-based cleaning products).
• Damage resulting from a fall or impact. Please do not hesitate to contact us should you have any questions or suggestions at support@grillcollection.com.

The owner must retain and submit the original receipt with any warranty claim to receive warranty parts. The warranty applies only to the original owner. Commercial is for electric units only for the moment, Residential use is for both electric and gas. No registration is required.

Le Griddle Gas Units are manufactured to the specifications of:
• ANSI Z21.58/CSA 1.6, Outdoor Cooking Gas Appliances, Edition 6, Issue Date 06/2022
• NSF 4 commercial cooking re-thermalization and powered hot food holding and transport equipment, Issue Date 2020.

Le Griddle Electric Units are manufactured to the specifications of:
• UL 1026, Household Electric Cooking and Food Serving Appliances, Edition 6, Issue Date 01/27/2012, Revised 03/19/2021
• NSF 4 commercial cooking rethermalization and powered hot food holding and transport equipment, Issue Date 2020.
• UL 197, Commercial Electric Cooking Appliances, Edition 10, Revision Date 07/10/2020

• Lifetime Warranty Guide

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.

We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.

Our 110% Price Guarantee has some limitations:

• Promotions such as rebates and buy one, get one free offer are not eligible
• The item must be in stock on the competitors' website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

There may be brands excluded from that offer. Please contact us for further information.