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Memphis Grills 28" Stainless Steel Pro Built-In ITC3 Pellet Grill with Wi-Fi

Memphis Grills 28" Stainless Steel Pro Built-In ITC3 Pellet Grill with Wi-Fi

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Heat Shield Kit

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A Memphis Wood Fire Grill is the backyard chef’s secret weapon. It has you covered from pork chops to pies; from burgers to brisket to banana bread. By combining four separate cooking techniques (grilling, wood-fire searing, low-n-slow pellet smoking, and convection baking), it is quite possibly the most versatile and flavor-enhancing BBQ device on the planet.

Do more — a lot more — with one easy-to-use BBQ grill and smoker. Read more about how Memphis Grills are unlike any other grill you’ve ever seen.

Why Memphis?

Wood Fire Flavor
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Pure, Unforgettable Flavor

That’s what you get when you cook, smoke, bake, and grill over 100% natural hardwood pellets.

And, if you’ve never had the chance to give it a try – or you have, but you’ve given up because you think it’s too time-consuming or requires too much technical skill – you might not realize what you’ve been missing.

We think you should be cooking with wood. The reason? It simply tastes better.

Hardwood infuses your food with more flavor than gas and charcoal (Let’s be honest here, gas has no flavor. At all.) and is also an incredibly efficient, renewable fuel source. Pellets also generate less ash than charcoal, which means less cleanup for you! It’s a win-win.

From quick weeknight meals to next Saturday’s elegant dinner party to this summer’s backyard BBQ blow-out, your Memphis Wood Fire Grill will help you wow friends and family with high-end, restaurant-quality meals.

With our Memphis BBQ wood pellets, you can create rich, rewarding dining experiences, no matter what you’ve got on your grill, from wood-fired pizza to smoked brisket to killer hamburgers – even seared tuna with grilled pineapple salsa.

And, since our certified 100% pure hardwood pellets are dried and compressed under high heat, they hold their shape without glues or binders, while retaining their authentic wood flavor – making them perfect for cooking, grilling, and smoking.

Advantages of a Wood Fire Grill

"With a Memphis, cooking with wood is easy. What’s more, wood fire flavor is flat-out delicious."

Versatility: Smoke, Sear, Bake, and Roast
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The Most Versatile Grill on the Planet


Pellet smokers are often criticized for being incapable of searing at high temperatures. Well, what good is a grill if it can’t sear meat to get that delicious caramelized crust?

Worry not: The Memphis Wood Fire Grill is not like other pellet smokers, and we’ve mastered the perfect sear. Depending on the model of Memphis, you can sear from temperatures of 500°F-700°F or at an off-the-charts hot when cooking in Direct Flame Mode. Sear your steaks, chops, fish, or vegetables to delicious perfection with ease using the Memphis.


Smoking food used to take hard work, patience, and hours of babysitting your smoker. With a Memphis Grill, you can finally relax while your grill does the hard work for you. Go to bed in the evening and wake up with a perfectly cooked pork shoulder or leave your grill unattended while you entertain guests and return to a delicious meal.

Smoke Mode on the Memphis ranges from 180°F-295°F.


The Memphis Grill is a true convection oven, which is perfect for creating magnificent pastries and breads. Owning a Memphis Grill means you have a second kitchen appliance outdoors, but we’ve found that this grill outperforms most indoor ovens. Using the Intelligent Temperature Control™ system combined with top-of-the-line convection technology, the Memphis Grill offers fast cooking and results in evenly cooked food.

The convection blower within the grill circulates air and creates even distribution of heat, which means your baked goods will turn out better than they ever have.


Convection cooking isn’t just great for baking, it’s also perfect for roasting meats and vegetables. The convection blower ensures even cooking to all your favorite foods without the need for a messy rotisserie attachment.

Roasting on the Memphis Wood Fire Grill is so simple, and having a second appliance outside comes in handy on big holidays like Thanksgiving. Roasting your turkey on the Memphis results in moist, delicious meat, and also frees up your indoor oven to bake side dishes and baked goods without the hassle.

Unparalleled Smoking Results
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Our BBQ Smokers Offer Results Beyond Your Expectations

Smoke Meats Without the Time and Effort of Conventional Smokers

Smoking meats is a great way to inject flavor and succulence into a meal. Unfortunately, many BBQ smokers on the market today make the process far too complex and time-consuming. At Memphis Grills, we think anybody should be able to smoke their favorite meats, any time they want, without a degree in smoke science or training from an experienced barbecue pit master.

Gain All the Benefits of Our Smoker Grills

Our wood pellet smoker grills offer benefits unmatched by any other product on the market.


Popular kamado smokers take time to get up to temperature and a lot of manual effort to maintain that temperature. Our wood fire barbecue smokers take less time to get your food to temperature and require virtually no physical effort to maintain the ideal cooking state. Simply place your food on the grill, start it up, and monitor it via our innovative Memphis Grills App.


Hitting a specific cooking temperature is imperative for a good, smoky flavor. Memphis Grills allow you to set your desired temperature and walk away. Our convection blower and electronic temperature sensors maintain the temperature precisely.


Our dual pellet hopper system allows you to inject a wide range of flavor profiles into your meats. Choose a single flavor—apple, cherry, pecan, mesquite, hickory, or oak—or combine them using our dual pellet hopper for more unique flavor profiles.


We have invested significant amounts of time and effort into taking the difficulty and guesswork out of the smoking process. Our Intelligent Temperature Control™ system maintains the temperature that you set, allowing you to sit back and relax knowing that your grill is doing all the work for you. Better yet, use your meat probes to monitor the internal temperature of your foods remotely using the Memphis Grills App.

If you have wanted to try your hand at smoking, but have been intimidated by horror stories from friends using inferior grills, worry no longer. Memphis Grills BBQ smokers offer the quality, flexibility, and support you need to get flavor-filled results for your next meal.

Direct Flame Capability
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Direct Flame Capability

What good is a grill if it can’t sear?

We hear it all the time: “Pellet grills can’t sear”. Well, that’s true in most cases, but Memphis Wood Fire Grills are different.

Our pellet grills come standard with two inserts: The first is the Indirect Insert, which is used to smoke, roast, bake, and hit high temperatures for searing without an open flame. The second insert is the Direct Flame Insert. With the Direct Flame Insert in place, grillers can access Direct Flame Modes on their controller, which allows for cooking over an open flame at high temperatures that can’t be reached by most pellet grills.

This is one of our favorite features, as it gives restaurant-quality searing capabilities. The Direct Flame Insert makes searing a steak simple and gives you the flexibility and versatility that you need from an all-in-one pellet grill.

When it comes to a wood fire grill that can truly do it all, don’t settle for anything less than the best…

…a grill that can smoke, bake, sear, roast,
AND allows you to cook over an open flame
with the switch of an insert!

How to Use Direct Flame Insert:

Before Using the Direct Flame Feature

Before you begin cooking in Direct Flame Mode on your Memphis pellet grill, make sure you’re set up for success:

  • Ensure that the hopper is filled with pellets
  • Have your Genie Tool ready to go
  • Remove the grill grates and scrape off the Savorizer®
  • Clean out the burn pot (using your Genie Tool!)
  • Ensure that grease pans are cleaned and there’s no grease left from previous cooks

Using the Direct Flame Insert and Direct Flame Mode(s)

Configuring your Memphis pellet grill to cook over an open flame is simple. Follow these steps for using the Direct Flame Insert whenever you’d like to cook over an open flame and have direct flame access, starting with your Indirect Insert in place:

  1. Preheat your pellet grill to 400°F.
  2. Once the grill has reached 400°F, use the Genie Tool to set aside the center grill grates.
  3. Use your Genie Tool to remove the Indirect Insert. Caution: The insert will be hot. Set aside somewhere safe on a non-combustible surface, away from children and pets.
  4. Insert the Direct Flame Insert, ensuring that it is fully seated in the Savorizer®.
  5. Replace the grill grates that you set aside back to their place above the Insert.
  6. Press and hold the “up” arrow until temperature reaches the model’s highest set temperature, then press the “up” arrow again to access LOW, MED, and EXTREME Direct Flame Modes.

Note: Beale Street models have LOW and MED Direct Flame Modes, Pro and Elite models have LOW, MED, and EXTREME Direct Flame Modes.

Important Notes for Cooking in Direct Flame Mode

While cooking over an open flame is easy with the Memphis, you should always abide by the following tips to ensure safety and proper use of your Memphis Wood Fire Grill:

  • When cooking using the Direct Flame Insert on Direct Flame Settings, the hood should ALWAYS be in the open position. A closed hood during direct flame cooks may result in an Error-1 message. This error message means that your pellet grill has reached too high of a temperature, causing the grill to shut down to avoid any damage to the unit.
  • Never leave your grill unattended during a direct flame cook.
  • When the Direct Flame Insert is in place, the pellet grill is only to be operated in Direct Flame Mode (LOW, MED, EXTREME), never at a set temperature (180°F-700°F).
  • The grill is never to be operated in Direct Flame Mode while the Indirect Insert is in place.
  • While operating the grill in Direct Flame Mode, the grill temperature will not be displayed on your controller and the Food Probe will be in Read Only Mode.

Grill Comparison: Pellet Grill Vs. Gas Grill Vs. Kamado
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Grill Comparison Chart: Pellet Grill Vs. Gas Grill Vs. Kamado

Studying up on high-end grills? Class is in session.

Whether you’re updating the grill in your outdoor kitchen with a newer, shinier model or giving your aging big box store purchase the heave-ho in favor of a high-end grill with lots of bells and whistles, it’s important to know how the options stack up against one another.

Which is the perfect grill for your needs—pellet grill, gas grill or Kamado?

From wood fire grills to gas and Kamado charcoal grill varieties, here are the features and functionality you can expect from each:


Convection Grilling Technology
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Convection Grills Offer the Ultimate in Flavor and Flexibility

The Quality Results You Want Without the Hassle of Rotisserie Attachments

Convection cooking is a modern method of circulating air throughout the cooking chamber to ensure a consistent internal temperature of food. While many kitchen ovens offer convection cooking, few grills on the market today do. Memphis Wood Fire Grills are an exception to that rule—our full line of wood pellet grills offer convection grilling technology, eliminating the need for rotisseries and other accessories.

The convection oven technology available in our products matches the capability offered by top-of-the-line kitchen ovens, all in a piece of equipment that is capable of grilling, smoking, searing, roasting, and baking.

Why Choose a Memphis Grill for Your Convection Cooking Needs?

Our industry-leading convection grilling technology offers a wide range of benefits, including:

  • Consistency: Our pellet grill convection cooking technology offers the ultimate temperature precision and consistency. Simply fire up your grill, set the desired cooking temperature, and walk away. There is no need to maintain the fire or check the temperature manually. In fact, you can even keep tabs on the grilling process as you enjoy your day using our Memphis Grills App.
  • Flexibility: Many grills offer multiple grates at different distances from the heating element, which can mean that food placed on the top grate is heated at a different temperature than food placed on the bottom grate. Our convection grilling technology ensures food is heated at the exact same temperature, regardless of which grate you choose. Cook your food on whichever grate you’d like or put different foods on different grates and rest assured that the temperature is the same on all levels.
  • Convenience: When cooking poultry, many people turn to rotisserie attachments in order to achieve a consistent finish. Our convection cooking system circulates air throughout the cooking area, which eliminates the need to purchase a rotisserie accessory. All sides of your food will come out perfectly and consistently browned.

Intelligent Temperature Control
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One-Touch Temperature Control System

Eliminate constant tending to the fire or overcooking your food.

Maintaining Desired Temperatures (Just Like Your Oven)

Maintaining grill temperatures, even in the best of conditions, can be difficult. With outdoor grilling comes the inevitable battling of the elements, which can keep food from cooking at the proper temperatures. Every chef and pitmaster knows that control and consistency are two of the biggest virtues in the cooking world. Even a windy day can affect the cooking properties of a poorly manufactured grill.

Fueled by 100% natural wood pellets, our one-touch Intelligent Temperature Control (ITC) automatically maintains your desired temperature (180 to 700 degrees*)—just like an indoor oven! The ITC, a proprietary two-way logic information system, measures grill temperature continuously and adds pellets as needed.

Temperature control is important in ensuring what you cooked actually ends up being just that, cooked, because compounds in foods react differently at different temperatures. Meathead Goldwyn (BBQ guru at explains: “For example, meats are composed of protein, water, fat, collagen, and some sugars. Fats render at one temp, water evaporates at another, collagens melt at another, sugar caramelizes at another…” and the list goes on. When your grill temperature fluctuates without control, you run the risk of drying out your foods, needlessly lengthening your cooking time, or over-cranking to recover.

Meat Probes Cook to Perfection

Proper temperature control can be the difference between a juicy, delicious burger and something more along the lines of a hockey puck. Goldwyn further relates, “The single most essential concept an outdoor cook needs to understand is the importance of temperature control and how to use a 2-zone setup.” We totally agree, but thanks to Memphis Wood Fire Grills’ convection capability, a 2-zone system isn’t necessary on our grills. Plus, our engineers have designed our grills with precise temperature control in mind. You won’t find another grill on the market that can hit and hold temps like a Memphis. And by setting your desired temperature using the digital ITC (Intelligent Temperature Control) and inserting the programmable meat probe, your food cooks until it’s done and then the grill turns the heat down to “warm,” keeping your chow hot and ready-to-eat when you are.

Wi-Fi Provides Convenience for your Lifestyle

With our new Wi-Fi enabled controller and free iOS app, you can now monitor your grill from anywhere you have a cell phone connection. Many other grill/smoker apps work locally – meaning you have to be within range of your Wi-Fi at all times. Ours, however, allows you to check your grill from work, the store, or your car (the passenger seat of course). And as an added benefit, the App has numerous automated recipes that will cook your cut of meat to perfection. The Intelligent Temperature Control knows exactly the perfect cooking and internal temperatures and ensures your food will meet your high standards.

IntelliBurn Technology™
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IntelliBurn Technology™

Memphis Wood Fire Grills introduces its game-changing, patented IntelliBurn Technology™:

The most efficient and clean burn available in wood fire grilling today!

Memphis redefines wood fire grilling once again with our NEW! line of IntelliBurn pellet grills!

More heat, less fuel. IntelliBurn increases grill performance and efficiency with a secondary combustion system that creates more heat while using less fuel. This means you will use fewer pellets per cook and produce a cleaner burn when cooking (at any temperature above smoke mode). Beyond efficiency, our new generation (ITC3) grills feature a new combustion blower system that allows for variable speed and improved static pressure for improved temperature consistency and control.

How does the IntelliBurn Technology work?

  1.  The ITC3 touch control allows the user to set their desired cooking temperature from 180° F to 700° F.
  2. Intake air is provided by a combustion blower. Our Clean Start system provides air velocity which cleans the burn pot for efficient ignition.
  3. Wood pellet fuel in the hopper is then dispensed into the cooking chamber and is in direct contact with the ignitor.
  4. Wood pellet fuel combusts and heats the cooking chamber.
  5. As the fuel burns, gas emanating from the initial burn is ignited with the introduction of an air source at the top of the burn pot for the ultimate in fuel efficiency.
  6. Hot air and smoke circulate throughout the cooking chamber.
  7. A removable meat probe interfaces directly with the ITC allowing the user to monitor the temperature of the food.

Features & Benefits

  • Secondary combustion burns material (remaining fuel) emanating from the initial burn, providing a clean burn, extended cook time, and pellet cost savings.
  • Ash blowout at startup and timed intervals ensure optimal performance and reduction of home maintenance time cleaning the burn pot.
  • Combustion blower allows for variable speed and improved static pressure, which means improved temperature consistency and control.
  • DC motor provides higher starting torque to prevent auger jams; quicker starting and stopping times; variable auger speed provides more accurate pellet delivery and more precise temperature control.
  • User-friendly, full-touch 7” screen control for improved visibility and ergonomics.
  • Three meat probes allow for individual internal/food temperature monitoring; get alerts for each one!
  • Pre-programmed grill cleaning routine means less maintenance for you!
  • Sliding top shelves with soft close offer extended workspace and storage.
  • Bluetooth Wi-Fi app for quicker setup.
  • Interior lights provide better visibility for evening barbecues.

What do all of these features provide for the backyard chef?

First and foremost, a Memphis Wood Fire Grill creates an amazing meal for your family and friends.

With great food and great company, a Memphis pellet grill is the perfect addition to your backyard as it offers the convenience and versatility of your indoor kitchen while serving as the focal point for entertaining, celebrations and family get-togethers.

How Does a Memphis Pellet Grill Work?
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If you know how to operate an oven, you can operate a Memphis. It’s as easy as filling a hopper with pellets and then setting your temperature via our one touch control. The two-way logic system measures the grill temperature every two seconds and automatically adds pellets as needed. You really have to try one to believe it.

What is a wood fire grill?

It’s a grill that uses 100% natural wood pellets as fuel instead of the traditional propane or charcoal. It imparts a highly sought after flavor that enhances the taste of nearly everything you cook on it. From a mild smoked taste to hints of cherry, hickory, and pecan, there are flavors available to suit any preference.

Can you really smoke and bake on it?

Yes! Memphis Grills have true convection cooking and smoking capabilities. Bake bread, cook a wood-fired pizza, or smoke ribs—it’s all possible via the Intelligent Temperature Control (ITC) system. Throw a backyard pizza party or cook the Thanksgiving turkey—it’s completely up to you!

What temperature ranges can be achieved?

Our Elite model can go from 180 to a whopping 700 degrees. Sear a steak at the hottest temperatures or adjust the grill temperature to 295 degrees or below to smoke succulent ribs, briskets, and roasts.

How can I read the temperature of whatever I’m cooking?

Every Memphis pellet grill comes standard with a digital food probe that displays the internal temperature of whatever you’re cooking. Further, you can set the ITC to the desired food temperature, and when it hits that temp, it automatically reduces the grill temperature to the lowest set point to keep your food ready to serve.

How does the convection oven work?

Grill chamber design, advanced engineering, and convection fans circulate heat evenly and provide the consistent temperatures required for convection oven performance. Other brands may claim to have convection oven capabilities, but we can accurately back up that claim with engineering facts.

Innovative Grilling & Smoking App
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Grill Your Next Meal Using Our Innovative Pellet Grill App

Our new Bluetooth-enabled setup makes the connection to our pellet grill app easier than ever before. Simply start up your Memphis Wood Fire Grill, add your food, kick back and relax while your food cooks.

Monitor Your Pellet Grill From Anywhere!

From your smartphone or tablet, you can check grill and food temperatures and more:

  • Track Internal Temperature: Monitoring the internal temperature of meats is key to avoiding undercooked or overcooked foods. Our grill app allows you to track the internal temperature of your meats in real-time using up to three meat probes.
  • Follow Recipes: The smoking and grilling app has step-by-step recipes that make it easy to become a Grill Master. Simply select your recipe and begin crafting a mouthwatering meal, all with the guided help of your smart device.

The Memphis Grills App is available in the Apple App Store and the Google Play Store.

Wi-Fi Based Technology Connects to Your Home

Using cloud-based technology, our grill app connects to your home Wi-Fi network, rather than local connectivity. This infinitely extends the range of the app, allowing you to access real-time temperature data from wherever you like.

Heading to the golf course or hopping on the boat? Fire up your grill and track progress from the green or even from the middle of the lake! Relaxing on the couch? Forget running back and forth to your grill—just grab your smartphone and keep track of the progress of your meal as you relax.

Download our grilling and smoking app to ensure a perfect meal on your Memphis wood fire grill today.


Stainless Steel Construction
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Stainless Steel Grills Offer Better Performance & Longer Lifespan

The Versatility of Wood Pellet Grilling Meets the Durability of Stainless Steel

Memphis Wood Fire Grills is the leading manufacturer of stainless steel wood pellet grills. Our products offer the convenience and flavor of wood pellet cooking with the durability and ease of maintenance that is offered by stainless steel.

3 Reasons to Choose a Stainless Steel Grill for Your Next Purchase

Our stainless steel barbecues offer a wide range of benefits over other grill materials, including:

  • Consistency: An even and consistent cooking temperature is vital to a successful and tasty meal. Stainless steel retains heat better than other materials, making it easier to dial-in on precise cooking temperatures, which give optimal results. Each grill is constructed with two stainless steel walls, making Memphis Wood Fire Grills even more durable and resistant to the elements.
  • Ease of maintenance: Cleaning and maintenance is a key part of grill ownership. Stainless steel surfaces can be cleaned and maintained easily.
  • Durability: Stainless steel’s resistance to corrosion and rust prolongs the lifespan of the material. This allows grills constructed of stainless steel to stand up to the sun, wind, rain, and salt much better than other materials.

Stainless steel not only provides performance, ease in maintenance, and durability: it offers a sophisticated, polished look and looks great in any outdoor setting.

Exploring Memphis Materials

We pride ourselves on offering the highest in quality grills. Our grills are manufactured using two high-quality grades of stainless steel:

304 Stainless Steel

Our highest quality stainless steel grills are manufactured using 304 Stainless Steel which is an alloy containing a higher percent of nickel than other Stainless Steel alloys. 304 stainless has a higher level of corrosion resistance, which makes it the ideal material for grills used in a wide range of environments and applications. 304 Stainless Steel is recommended for consumers in the coastal regions. Our 304 Stainless Steel line includes the Memphis Elite, Memphis Pro Cart, and both the Pro and Elite built-in models.

430 Stainless Steel

With many of the same benefits of 304 Stainless Steel, our 430-grade material is superior to cast iron and aluminum for grilling applications. 430 Stainless Steel offers an alternative to 304 stainless for grillers in non-coastal areas. Our 430 Stainless Steel line includes the Beale Street Cart and Beale Street Built-in.

Designed in the USA
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Designed, Engineered, and Tested in the U.S.

We are proud to say that every Memphis Wood Fire Grill
was designed, engineered, and tested in our state of the art
135,000 square foot facility in Bloomington, Minnesota.

When you buy a Memphis grill, you are supporting a family-owned business that is rooted in innovation, craftsmanship, and dedication to customer satisfaction. You can relax and enjoy your grill knowing that it was provided to you by an American company.

Pro Built-In ITC3

Our NEW! patented IntelliBurn Technology™ utilizes secondary combustion for the most efficient and clean burn available in wood fire grilling today! Other features include increased starting power, quicker startup & cooldown, improved temperature consistency, pellet efficiency, and less maintenance. Precision smoking, roasting, baking, and searing now offer more control, convenience, and versatility than ever before.

Double-walled construction and made with the highest quality stainless steel, the Memphis Pro Built-in ITC3 pellet grill combines the very best parts of a kitchen oven, a real wood fire, a BBQ gas grill, and a smoker. Also available in a Cart model.

Features & Benefits

Real Wood Fire & Direct Flame Cooking

From the very best pizza ovens in Rome to the most highly-acclaimed steakhouses in America, Japan, and Argentina, top chefs point to wood fire as the real culinary game-changer.
True Convection Cooking

Thanks to the DC motor and variable blower built into every IntelliBurn model, Memphis Grills are true high-end convection ovens
Monitor Grill and Food Temps via Wi-Fi

Our superior craftsmanship and strict adherence to manufacturing standards guarantee products with unbeatable reliability, durability, and temperature accuracy in any climate or weather condition.
Beautiful Stainless Steel Construction

Our superior craftsmanship and strict adherence to manufacturing standards guarantee products with unbeatable reliability, durability, and temperature accuracy in any climate or weather condition.
Pellet Consumption

Our patented Intelliburn Technology™ provides a secondary combustion system utilizing fuel to the fullest extent of any pellet grill on the market today. This means you will use fewer pellets per cook and they will provide a cleaner burn when cooking at any temperature above smoke mode. At 350 degrees, the Memphis burns approximately 1.3 lbs. of pellets per hour, up to 15% longer than a tank of propane at about the same price.


          • Secondary combustion for fuel efficiency
          • Clean start ignition
          • Bluetooth Wi-Fi app setup
          • Intelligent Temperature to monitor grill and cook temperatures via Wi-Fi*
          • Indirect and Direct Flame Modes
          • DC motor and blower allows variable speed
          • Oven-Grade Gasket
          • Ergonomically placed 7″ touch screen display
          • Interior lights
          • Pre-programmed grill cleaning routine
          • 18 lb. dual pellet hopper (mix and match pellet flavors)
          • Comes standard with a direct flame insert, genie tool, and one meat probe
          • Designed, engineered, and tested in the U.S.A. IntelliBurn Technology™ U.S. Patent No. 11,045,048 B2

          *This new version provides a monitor and timer but does not provide alerts and control via Wi-Fi.

          *Wi-Fi connectivity is dependent on compatibility with your network security protocols. Check Wi-Fi Setup support below for more detailed information

          Click to see Wi-Fi Setup Instructions

          ITC 3.0 Grills

          The Memphis Grills Wi-Fi system is only compatible with the following network security protocols: WPA/WPA2 Personal, TLS & SSL.

          Currently, our Wi-Fi may or may not be compatible with networks that use the following IEEE LAN Protocols: Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax). This list is not all-inclusive.

          Wi-Fi Setup Instructions

          Connecting the Grill to Your Wi-Fi

          1. On your grill, register your account in the Memphis 3 App before proceeding.

          2. Navigate to the Settings Screen (far right icon) on the Memphis Grill.

          3. Press “WiFi” to navigate to the Connection Screen.

          4. Press “Connect WiFi” to start Wi-Fi setup. The screen will display “Visible on Bluetooth” to show it has started.

          5. Using your phone or tablet, log into the Memphis 3 App using our account email and password.

          6. If this is your first time setting up a grill on the app, a window will pop up asking to “Provision Grill” or “Add Existing.” Press “Provision Grill”. If this isn’t the first grill being added to your account, select the settings gear in the top right corner and press “Add Grill” to get the popup.

          7. Select your home Wi-Fi network from the scan list shown, enter the Wi-Fi password, and press “Provision”. Note: The Wi-Fi network must be a 2.4 GHz network to appear on the list.

          8. Enter the Bluetooth Pin to complete provisioning.

          9. Once the connection is complete, the Memphis Grill will display “Connection Successful” and update in WiFi screen information. The WiFi connection bars will also be displayed in the top right corner.

          After the Wi-Fi is connected, a popup window will appear in the Memphis 3 App asking for the MAC address and Grill Name. (This information can be found on the WiFi screen of the Memphis Grill. Press the Settings Menu (bottom right icon)>WiFi>WiFi screen.) Enter this information in the popup and select “Done”.

          For iPhone Users Only

          1. Memphis Grills has been in the design process for the ITC 3 grills and the Memphis 3 App for more than a year. During this process, Apple iOS connection authentication changes occurred. As such, for the initial run of grills manufactured, and for iPhone users only, the following process will need to be implemented for the initial App setup only, in order to use the Memphis 3 iOS App. Serial numbers of the affected grills are listed below. This is not required for Android App users.

          Affected Models:

          VG0001S: Serial numbers 30001-30267
          VGB0001S: Serial numbers 30001-30297
          VG0002S: Serial numbers 30001-30186
          VGB0002S: Serial numbers 30001- 30216

          The serial number can be verified on the label underneath the hopper lid.
          User Device: Apple devices running iOS 13 or above.

          Click here for instructions.


          Model VGB0001S-ITC3
          Fuel Type Pellet
          Temp Range 180-650 F°
          Cooking Surface 574/848* sq. in. (*optional grates)
          Main Grate Area 24.8" (W) x 17.4" (D)
          Top Grate Area 24.8" (W) x 5.5" (D)
          Cutout Dimensions 16¾" (H) x 30¼" (W) x 24½" (D)
          Overall Dimensions 28" (H) x 28" (W) x 29" (D)
          Convection System Combustion Blower
          Material Heavy-Duty 304 Stainless Steel
          Construction Double Wall, Sealed
          Fuel Hopper 18 lb. Wood Pellet, Dual Bin Hopper

          Options & Accessories

          Elite/Pro ITC3 Heat Shield Kit
          • Used to minimize the clearance to combustible materials (such as an outdoor kitchen, barbecue island or wood countertop) for your built-in grills.
          • Contains two heat shields and four self-tapping screws.

          Middle Grate Kit

          • Optional 2 pieces of grates.
          • Adds 260 sq. in. of grilling surface.
          Pro Built-In ITC3 Cover
          • Made from durable 600 Denier polyester.
          • Gives your Memphis Grill an extra level of protection from the exterior elements.
          Memphis Meat Probe (Additional)
          • This restaurant-grade food probe works in tandem with the Intelligent Temperature Control system to measure the internal temperature of whatever you’re cooking.
          Pizza Stone Set
          • Includes a 12.99" pizza stone, stainless-steel pizza rack, and cutter.
          • Made of cordierite, this pizza stone withstands temperatures up to 800°.
          Cast Iron Plate
          • Perfect for searing a steak, sautéing vegetables, or baking pizza.
          • Designed for extreme temps, even heat distribution & retention, and long-lasting performance.
          BBQ Utensil Set
          • Convenient 3-piece set includes a stainless-steel spatula, fork, and tongs.
          • Perfect for everything you need to turn, lift and flip whatever you’ve got cooking.
          ITC3 Genie Multi-Tool
          • Specifically designed for the Memphis ITC3 grills.
          • A valuable 6-in-1 tool helps you grip and lift the burn pot, cooking grates and Direct Flame Insert, scrape and clean grill grates, and more.
          All-Natural Cedar Planks
          • Cedar lends a delicate flavor and smokiness to your dish.
          • Contains four all-natural cedar planks.
          9"x13" Aluminum Foil Pans
          • Collects grease drippings under your food and keeps the drippings from flaring up.
          • Includes 12 pieces of foil pans.
          All-Natural Wood Pellets
          • From high-temperature searing to low-and-slow smoking, nothing enhances the flavor of your ingredients like 100% natural hardwoods.
          • Available in six delicious flavors: Apple, Cherry, Hickory, Pecan, Mesquite, and Oak.


          Memphis products manufactured by Memphis Wood Fire Grills carry a seven (7) year Limited Warranty from the date of purchase by the original owner against defects in material and workmanship. Electronic and electrical components carry a three (3) year replacement warranty when subjected to normal residential use. Limited Warranty does not apply to burn pot, meat probe, grill cover gaskets, or damage caused by corrosion. The meat probe is under Warranty for 30 days from the date of purchase.

          Important: Memphis Built-in Grill Requirements for Installation

          Please make sure you provide a dedicated electrical circuit for the Memphis Wood Fire Built-in Grill, installed by a Certified Electrician.  Although our grill only takes 1.3 amps during start-up, any other equipment (refrigerator, pool pump, fountain, etc.) that takes power consistently or intermittently from the same electrical source can cause potential issues and/or interruptions with the performance of the Built-in Memphis Grill.

          As stated in the Memphis Installation and Operation Manual, we recommend unplugging the grill between usages.  For Built-in situations that may make this inconvenient, we recommend installing an on/off switch that is easily accessible so the power can be turned off between grilling sessions.

          Memphis Grills is not responsible for the operation of our grills if the proper installation and usage requirements are not followed.


          WiFi Setup During Cook for ITC3 Grills with Firmware V0.90 or Lower

          Click here to see troubleshooting steps

          WiFi Setup During Cook

          Users setting up WiFi are noticing the grill display is freezing on the WiFi setup screen.  This freeze is purposeful and is how the firmware is supposed to operate so the controller can process the WiFi setup.  This freeze means that the screen won't take any input from the user and won't change until the user has completed the WiFi setup successfully.  This can cause problems if the user starts the WiFi setup during a cook.  In a cooking state, the controller isn't able to process information to maintain the temperature control.

          Affected Models:

          • VG0001S-30001+
          • VGB0001S-30001+
          • VG0002S-30001+
          • VGB0002S-30001+
          • ITC 3 grills that are running Grill Firmware V0.90 or lower.

          The serial number can be verified on the label underneath the hopper lid.


          1. The user must connect to WiFi while the grill is not cooking (plugged in and on, but not heating/cooking).
          2. Once the grill is connected, navigate to the OTA Update menu.
          3. Press download to begin downloading the latest firmware update.
          4. Once the download has been completed, press "Install" to initiate the firmware update.
          5. The grill will restart itself once the update is completed.
          6. The grill firmware version should show as V0.91 or higher.  The updated firmware will only allow the user to setup WiFi while the grill is not cooking.  The controller will still freeze during the WiFi setup until the WiFi is connected successfully.  This is a normal operation.

          CA Residents: See CA Prop 65 Warning and check this file for more information.


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          • Once I decided on buying this particular model, I did exhaustive research on several different vendors and settled on the Grill Collection, because of their amazing customer service, response time, and unbelievable price match. Jerome was absolutely amazing to work with, and I very much look forward to ordering the rest of my appliances and equipment for my outdoor kitchen space in the coming days. The customer service from Grill Collection is unmatched by any of the other companies I have spoken with. Someone is always right there to step in and answer a question for you. After sending an email inquiry, I received a response in less than two hours. The delivery process was flawless. Once I was notified the grill had shipped, I was immediately given my tracking number, and within days I was contacted by the carrier to set up delivery. The delivery process was incredibly smooth, they placed the grill exactly where I requested it, they inspected it with me, and I couldn't be happier. From shipping to arrival, it was less than a week before it arrived to ship cross country. If you are in need of anything for your backyard space, Grill Collection is the place to buy it!!!

            Dave P.

            Charlotte, NC

          • The primary reason I chose Grill Collection is because they had the item I wanted in stock where other sites selling the same item wasn't available till the end of the year. I had already purchased the unit from another website and I really didn't want to go through the hassle of trying to get a refund and then waiting for the refund and then turning around and purchasing another unit somewhere else. I purchased the unit from the other website previously because their website said I would receive the unit by the end of July. When the transaction was completed and they finally received the notice from the manufacturer the shipping and receiving dates changed. It was now shipping by Nov 27th and receiving by Dec 2nd, basically I would be waiting half a year to receive my order so that wasn't going to work. By then summer is over!!! Second and most important reason I chose Grill Collection is because of Erica's awesome customer service, many many thanks to Erica for her service. She finalized my decision based on many factors besides the fact that I'm an Amazon Prime Member and paying through Amazon would work for me as well but also these reasons: 1. Prompted to serve customers need. 2. If I had problems with my order I know it wouldn't take hours to get s hold of customer service 3. Talking to a live representative vs machine 100% 4. Piece of mind knowing that I'm doing business with a company that's 100% behind my customer satisfaction with guaranteed product availability and delivery, makes me want to purchase only from them. 5. Lower price definitely!!! 6. 👍😇😉😆 Thank you Can't wait to get my grill!!


            Newark, NJ

          • I had a fantastic experience with the Grill Collection. First when I was shopping online for the Napoleon Prestige 500 grill you had the lowest price online. I was shopping late on a Saturday night and was not expecting anyone to be available to chat to answer some questions but someone was available (I forget his name) and he answered my questions so I placed the order that day. Lastly I know most of these were taking 4 weeks to ship but you were able to ship mine in under 3 weeks, sooner than expected. Post order support was great as well. You should be very proud of the service you provide, few companies have people online available to chat at on the weekends and shipping sooner than expected is rare!


            Jacksonville, FL

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