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SKU:VG0001S

Memphis Pro Cart ITC3 57" Wi-Fi Controlled Stainless Steel Pellet Grill

Memphis Pro Cart ITC3 57" Wi-Fi Controlled Stainless Steel Pellet Grill

Regular price $4,999.00
Regular price Sale price $4,999.00
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Slide-In Kit

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Middle Grate Kit

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Grill Cover

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Meat Probe

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Pizza Stone Set

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Cast Iron Plate

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BBQ Utensil Kit

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Genie Multi-Tool

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Wood Planks

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Wood Pellets

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Our NEW! patented IntelliBurn Technology® utilizes secondary combustion for the most efficient and clean burn available in wood fire grilling today! Other features include increased starting power, quicker startup & cooldown, improved temperature consistency and pellet efficiency, and less maintenance. Precision smoking, roasting, baking and searing now offers more control, convenience, and versatility than ever before.

Double-walled construction and made with the highest quality stainless steel, the Memphis Pro Cart ITC3 pellet grill combines the very best parts of a kitchen oven, a real wood fire, a BBQ gas grill, and a smoker. Also available in a Built-in model.

What's Included

  • Grill Unit
  • Grate Kit (VG0001)
  • Savorizer (VG4403)
  • Direct Flame Insert (VG4407)
  • Genie Tool (VG1595)
  • Shelf Bolt (DS2311)
  • Antenna (VG9023)
  • #10 Screw (SS) (DS2186)
  • Cord Wrap (VG0560)
  • Meat Probe (VG0956)

Not Included

  • Slide-In Kit
  • Middle Grate Kit
  • Additional Meat Probe
  • Grill Cover
  • Pizza Stone Set
  • Cast Iron Plate
  • BBQ Utensil Kit
  • Wood Planks
  • Wood Pellets

Features

  • Real Wood Fire & Direct Flame Cooking - From the very best pizza ovens in Rome to the most highly-acclaimed steakhouses in America, Japan, and Argentina, top chefs point to wood fire as the real culinary game-changer.
  • Monitor Grill and Food Temps via Wi-Fi - The Memphis Mobile App allows you to monitor your grill and food temps when you’re away from your grill. Easily check your food from home, work, or your car (the passenger seat, of course).
  • True Convection Cooking - Thanks to the DC motor and variable blower built into every IntelliBurn model, Memphis Grills are true high-end convection ovens.
  • Beautiful Stainless Steel Construction - Our superior craftsmanship and strict adherence to manufacturing standards guarantee products with unbeatable reliability, durability, and temperature accuracy in any climate or weather condition.
  • Pellet Consumption - Our patented Intelliburn Technology™ provides a secondary combustion system utilizing fuel to the fullest extent of any pellet grill on the market today. This means you will use fewer pellets per cook and they will provide a cleaner burn when cooking at any temperature above smoke mode. At 350 degrees, the Memphis burns approximately 1.3 lbs. of pellets per hour, up to 15% longer than a tank of propane at about the same price.
  • Secondary combustion for fuel efficiency
  • Clean start ignition
  • Bluetooth Wi-Fi app setup
  • Temp Range: 180-650 degrees Fahrenheit
  • Intelligent Temperature monitors grill and cook temperatures via Wi-Fi*
  • Double Walled, 304 Sealed Stainless Steel
  • Indirect and Direct Flame Modes
  • DC motor and blower allows variable speed
  • Oven-Grade Gasket
  • Sliding top shelves
  • Ergonomically placed 7″ touch screen display
  • Interior lights
  • Pre-programmed grill cleaning routine
  • 18 lb. dual pellet hopper (mix and match pellet flavors)
  • Now comes standard with direct flame insert, genie tool, and one meat probe
  • Designed, engineered and tested in the U.S.A. IntelliBurn Technology® U.S. Patent No. 11,045,048 B2
  • This new version provides monitoring, alerts and timer but does not provide control via Wi-Fi.

Specifications

Model VG0001S
Fuel Type Pellet
Temp Range 180-650 F°
Cooking Surface 574/848* sq. in. (*optional grates)
Cooking Area 4,230 cub. in.
Main Grate Area 24.8" (W) x 17.4" (D)
Top Grate Area 24.8" (W) x 5.5" (D)
Dimensions 47" (H) x 57" (W) x 29" (D)
Material Heavy-Duty 304 Stainless Steel
Construction Double Wall, Sealed
Convection System Combustion Blower
Fuel Hopper 18 lb. Wood Pellet, Dual Bin Hopper
Weight 213 lbs.

Technical Dimensions

Warranty

Memphis products manufactured by Memphis Wood Fire Grills carry a seven (7) year Limited Warranty from the date of purchase by the original owner against defects in material and workmanship.

Memphis products manufactured by Memphis Wood Fire Grills carry a seven (7) year Limited Warranty from the date of purchase by the original owner against defects in material and workmanship. Electronic and electrical components carry a three (3) year replacement warranty when subjected to normal residential use. Limited Warranty does not apply to burn pot, meat probe, grill cover gaskets or damage caused by corrosion. The meat probe is under Warranty for 30 days from the date of purchase.

Conditions of Limited Warranty

During the term of the Limited Warranty, Memphis Wood Fire Grills’ (MWFG) obligation shall be limited to replacement of covered, failed components, F.O.B. point of shipment. MWFG will repair or replace parts returned to MWFG, freight prepaid, if the part(s) are found by MWFG to be defective upon examination. MWFG shall not be liable for transportation charges, labor costs, or export duties. Except as provided in this CONDITIONS OF LIMITED WARRANTY, repair or replacement of parts in the manner and for the period of time stipulated hereunder shall constitute the fulfillment of all direct and derivate liabilities and obligations from MWFG to you.

The Warranty coverage begins on the original date of purchase as stated on the sales receipt. Warranty Registration and proof of original date of purchase is required to validate the Limited Warranty.

Repair or replacement of the MWFG component does not extend the Limited Warranty.

Pouring hot liquids on or in your MWFG product will void this warranty. Any modifications including holes, screws, and any other sheet metal changes to the product will void this warranty.

MWFG takes every precaution to utilize materials that retard rust. Even with these safeguards, the material can be compromised by various substances and conditions beyond MWFG control. High temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides and salt are some of the substances that can affect metals and metal coatings. For these reasons, the Limited Warranty DOES NOT COVER RUST OR OXIDATION. Should any of the above occur, refer to your Owner’s Manual maintenance section for finish protection. MWFG recommends that you purchase a MWFG full-length protective cover for your grill when not in use.

The Limited Warranty is based on residential use. Warranty coverage does not apply to products used in commercial applications. Shipping costs for the product is not covered by the Warranty.

Documents & Files

Videos


Frequently Asked Questions

What is Direct Flame Technology?

Direct Flame Capability

The ONLY Pellet Grill with Multiple Levels of Direct Flame Heat!

Dedicated Direct Flame Mode offers the versatility to cook anything

Smoking is only half the story of grilling. With the addition of Direct Flame cooking, you can not only smoke at temps of 180 but you can sear a steak at temperatures up to 1000 degrees, for:

  • Unparalleled flavor!
  • Restaurant-quality, wood-fire grilling!
  • Low, Medium and Xtreme Heat (ITC3 grills)!
  • Unmatched searing and charring ability!

What good is a grill if it can’t sear?

We hear it all the time: “Pellet grills can’t sear”. Well, that’s true in most cases, but Memphis Wood Fire Grills are different.

Our pellet grills come standard with two inserts: The first is the Indirect Insert, which is used to smoke, roast, bake, and hit high temperatures for searing without an open flame. The second insert is the Direct Flame Insert. With the Direct Flame Insert in place, grillers can access Direct Flame Modes on their controller, which allows for cooking over an open flame at high temperatures that can’t be reached by most pellet grills.

This is one of our favorite features, as it gives restaurant-quality searing capabilities. The Direct Flame Insert makes searing a steak simple and gives you the flexibility and versatility that you need from an all-in-one pellet grill.

When it comes to a wood fire grill that can truly do it all, don’t settle for anything less than the best…

…a grill that can smoke, bake, sear, roast,
AND allows you to cook over an open flame
with the switch of an insert!

How to Use Direct Flame Insert:

Before Using the Direct Flame Feature

Before you begin cooking in Direct Flame Mode on your Memphis pellet grill, make sure you’re set up for success:

  • Ensure that the hopper is filled with pellets
  • Have your Genie Tool ready to go
  • Remove the grill grates and scrape off the Savorizer®
  • Clean out the burn pot (using your Genie Tool!)
  • Ensure that grease pans are cleaned and there’s no grease left from previous cooks

Important Notes for Cooking in Direct Flame Mode

While cooking over an open flame is easy with the Memphis, you should always abide by the following tips to ensure safety and proper use of your Memphis Wood Fire Grill:

  • When cooking using the Direct Flame Insert on Direct Flame Settings, the hood should ALWAYS be in the open position. A closed hood during direct flame cooks may result in an Error-1 message. This error message means that the your pellet grill has reached too high of a temperature, causing the grill to shut down to avoid any damage to the unit.
  • Never leave your grill unattended during a direct flame cook.
  • When the Direct Flame Insert is in place, the pellet grill is only to be operated in Direct Flame Mode (LOW, MED, EXTREME), never at a set temperature (180°F-700°F).
  • The grill is never to be operated in Direct Flame Mode while the Indirect Insert is in place.
  • While operating the grill in Direct Flame Mode, the grill temperature will not be displayed on your controller and the Food Probe will be in Read Only Mode.

Wi-Fi Setup - Step-By-Step Instructions

ITC 3.0 Grills

The Memphis Grills Wi-Fi system is only compatible with the following network security protocols: WPA/WPA2 Personal, TLS & SSL.

Currently, our Wi-Fi may or may not be compatible with networks that use the following IEEE LAN Protocols: Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax). This list is not all-inclusive.

Memphis Wood Fire Grills will work with customers via our technical services team to determine any potential issues with Wi-Fi connection of their grill.  It is our goal to provide the best possible experience and convenience with our grills. With that in mind, there are a wide range of router systems available to consumers today with various levels of internet signal strength and we cannot guarantee that the Wi-Fi system built with our grills will work in every situation. 

Although we will work with you to get your system connected, the true value of our grills is the amazing cooking experience it provides.  With the ability to smoke, roast, grill, braise, bake and sear at temperatures well above 900 degrees with multiple levels of our Direct Flame technology, there is nothing you can’t cook to perfection.  We sincerely hope you enjoy the flexibility and simplicity of using your Memphis Wood Fire Grill.

For iPhone Users Only

During the design process for the Memphis 3 App, Apple iOS connection authentication changes occurred. As such, for iPhone users with the grill serial numbers listed below, the following process will need to be implemented for the initial App setup only, in order to use the Memphis 3 iOS App. (This is not required for Android App users.)

Affected Models:
VG0001S: Serial numbers 30001-30267
VGB0001S: Serial numbers 30001-30297
VG0002S: Serial numbers 30001-30186
VGB0002S: Serial numbers 30001- 30216

The serial number can be verified on the label underneath the hopper lid.
User Device: Apple devices running iOS 13 or above.

Click here for Instructions

 

Wi-Fi Setup Instructions

To connect your ITC 3 grill to Wi-Fi, view our YouTube video, or follow the step-by-step instructions provided below.

Connecting the Grill to Your Wi-Fi

1. On your grill, register your account in the Memphis 3 App before proceeding.

2. Navigate to the Settings Screen (far right icon) on the Memphis Grill.

3. Press “WiFi” to navigate to the Connection Screen.

4. Press “Connect WiFi” to start Wi-Fi setup. The screen will display “Visible on Bluetooth” to show it has started.

5. Using your phone or tablet, log into the Memphis 3 App using our account email and password.

6. If this is your first time setting up a grill on the app, a window will pop up asking to “Provision Grill” or “Add Existing.” Press “Provision Grill”. If this isn’t the first grill being added to your account, select the settings gear in the top right corner and press “Add Grill” to get the popup.

7. Select your home Wi-Fi network from the scan list shown, enter the Wi-Fi password, and press “Provision”. Note: The Wi-Fi network must be a 2.4 GHz network to appear on the list.

8. Enter the Bluetooth Pin to complete provisioning.

9. Once the connection is complete, the Memphis Grill will display “Connection Successful” and update in WiFi screen information. The WiFi connection bars will also be displayed in the top right corner.

After the Wi-Fi is connected, a popup window will appear in the Memphis 3 App asking for the MAC address and Grill Name. (This information can be found on the WiFi screen of the Memphis Grill. Press the Settings Menu (bottom right icon)>WiFi>WiFi screen.) Enter this information in the popup and select “Done”.

Wi-Fi Setup During Cook for ITC3 Grills with Firmware V0.90 or Lower

WiFi Setup During Cook

Users setting up WiFi are noticing the grill display is freezing on the WiFi setup screen.  This freeze is purposeful and is how the firmware is supposed to operate so the controller can process the WiFi setup.  This freeze means that the screen won't take any input from the user and won't change until the user has completed the WiFi setup successfully.  This can cause problems if the user starts the WiFi setup during a cook.  In a cooking state, the controller isn't able to process information to maintain the temperature control.

 

Affected Models:

  • VG0001S-30001+
  • VGB0001S-30001+
  • VG0002S-30001+
  • VGB0002S-30001+
  • ITC 3 grills that are running Grill Firmware V0.90 or lower.

The serial number can be verified on the label underneath the hopper lid.

 

Solution:

  1. The user must connect to WiFi while the grill is not cooking (plugged in and on, but not heating/cooking).
  2. Once the grill is connected, navigate to the OTA Update menu.
  3. Press download to begin downloading the latest firmware update.
  4. Once the download has been completed, press "Install" to initiate the firmware update.
  5. The grill will restart itself once the update is completed.
  6. The grill firmware version should show as V0.91 or higher.  The updated firmware will only allow the user to setup WiFi while the grill is not cooking.  The controller will still freeze during the WiFi setup until the WiFi is connected successfully.  This is a normal operation.
Which Memphis Grills app is compatible with my grill?

The Memphis Grills app compatible with your grill is based on the serial number of the grill.

Grills with a serial number of 30001 and higher are compatible with the Memphis 3 app.

Grills with a serial number of 5000 to 29999 are compatible with the Memphis Grills app.

You can find the grill’s serial number under the hood of the pellet hopper–it is the set of digits following the model number. For example, if the number under the hood is VG0001S–30200, the serial number would be 30200.

How do I control the temperature on my Memphis grill?

All Memphis grills come standard with our exclusive Intelligent Temperature Control™ (ITC). Just set your desired temperature from 180 to 650 degrees (depending on the model) and the ITC will maintain the internal temperature of the grill based on the grills internal thermal sensor. No need to adjust temperature as ambient conditions change the ITC will adjust for you. The precision and dependability of the ITC allow for year-round, all-weather cooking even in the most inclement conditions.

Why does my temperature probe vary from the temperature displayed on the Memphis controller?

The temperature shown on the Memphis controller display is an average cook chamber temperature, which is run through a proprietary algorithm that both emulates the six probes placed in various locations one inch above the grates and factors in the convection properties of the grill. This algorithmic system is very similar to one used in your kitchen oven, and if you set your oven to 400F and place your probe in it, you will see that there is a difference in the displayed temp vs your probe temp. If you are using a certified third-party probe, you are only measuring the temperature in one specific spot at one specific time, which is not an accurate representation of the cook chamber temperature (or oven temperature).

How many pellets will my Memphis grill use?

Based on our extensive testing your Memphis grill will consume on average between 0.3 and 2.8 pounds per hour at 70˚ F, depending on the temperature setting. However your Memphis grill is controlled by our exclusive Intelligent Temperature Control™ (ITC). The ITC will vary the air and fuel rate and based on the set point and actual internal thermal sensor readings so that you can maintain consistent internal temperatures.

What type of fuel can I use in my Memphis grill?

We do recommend Memphis 100% natural wood pellets. These pellets come in 6 different flavors: Apple, Cherry, Hickory, Pecan, Mesquite, and Oak.

How do I choose the appropriate pellet flavor to complement my food?

Personal preference is always the most important thing, but since the pellets impart the true wood flavor into the food, we suggest these flavors as starting points.

Apple: Ideal for pork and chicken, or a fruity flavor when baking

Cherry: Ideal for roasted chicken and pork

Hickory: Ideal for smoking ribs, ham, turkey, pork, and wild game

Pecan: Light, mild smoky flavor; ideal for pork, beef, poultry and baking.

Mesquite: Ideal for chicken and wild game

Oak: Mild, wood-fired flavor. Ideal for roasting, grilling, smoking and baking.

Experiment with different flavors, individually or mix ‘n’ match to achieve your flavor preferences.

Can I store my BBQ pellets outside or under my Memphis grill?

The pellets are made of 100% natural hardwood, once compressed and dried they have a moisture content of 5%-10% and will hold their form without glues or binders. If the pellets are exposed to excessive moisture or humidity they may lose their form and cause the grill to have longer ignition times and the pellets will burn inefficiently. It is also not recommended to store the pellets close to a heat source as the bag may melt and expose the pellets to moisture. We recommend keeping your pellets in a cool dry location and preferably in a sealed container.

What type of maintenance is required on my Memphis grill?

Your Memphis grill is not a maintenance free item, as with any grill, your grill should be periodically cleaned. It is recommended that you remove any build up of food or grease from the Savorizer® and grill grates after each use. A clean Savorizer® will further reduce flare ups. Occasionally you will need to vacuum or bush out any build-up of ash or debris below the Savorizer® in the burn chamber. Also check the air holes found in the burn pot for any blockages or build-ups. Using a wire brush, scrape off any build up or blockage. ALWAYS clean dirt and dust off all stainless steel surfaces before you begin to cook. The dirt can cook into the metal and discolor it. Dirt can be easily cleaned from stainless steel and powder coated surfaces with mild soap in warm water and a soft cloth.

Do I need to “burn off” my Memphis grill before I cook on it?

Before cooking for the first time, we recommend that you “burn off” the grill to rid it of any foreign matter used in the manufacturing process. Remove the cooking grates and wash with a mild soap or detergent. With the grates removed, light and set the grill to 450F (in “cook mode”) with the lid down for 20 minutes. After burn off, turn the grill OFF and replace the grates. Prior to “burn-off” completely remove the plastic film on all Stainless Steel Surfaces. Failure to do so will cause the film to melt to the metal and it will be extremely difficult to remove.

Where was my Memphis grill made?

Your Memphis grill is still designed, engineered and tested in the USA (Bloomington, MN); however, due to continued growth and the need for greater production capacity, the manufacturing process has been moved to Asia.

How does my Memphis grill work, and is it really a convection oven?

Just press the “On” button and set the temperature and your Memphis grill with ITC will do the rest. Your Memphis grill starts by feeding 100% natural wood pellets into the burn pot where they are automatically ignited, from there the ITC takes over to ensure that you consistent heat throughout your grilling cycle. The combustion fan(s) fuel the fire with the oxygen required for burning but also creates a convection oven by circulating the heated air. This air circulation or convection allows the grill to cook food faster and more evenly as hot spots in the grill are eliminated. With this true convection and indirect cooking method you have no need for a rotisserie and you can evenly bake bread 350˚F or sear a fillet at 650˚F without worry.

When my Memphis grill is in smoke mode I hear the fans cycling, is that normal?

Yes this is normal, the exclusive Intelligent Temperature Control™ (ITC) on your Memphis grill is constantly monitoring the internal thermal sensor and adjusting both the feed and air rate to maintain a consistent temperature within the grill.

 

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  • Once I decided on buying this particular model, I did exhaustive research on several different vendors and settled on the Grill Collection, because of their amazing customer service, response time, and unbelievable price match. Jerome was absolutely amazing to work with, and I very much look forward to ordering the rest of my appliances and equipment for my outdoor kitchen space in the coming days. The customer service from Grill Collection is unmatched by any of the other companies I have spoken with. Someone is always right there to step in and answer a question for you. After sending an email inquiry, I received a response in less than two hours. The delivery process was flawless. Once I was notified the grill had shipped, I was immediately given my tracking number, and within days I was contacted by the carrier to set up delivery. The delivery process was incredibly smooth, they placed the grill exactly where I requested it, they inspected it with me, and I couldn't be happier. From shipping to arrival, it was less than a week before it arrived to ship cross country. If you are in need of anything for your backyard space, Grill Collection is the place to buy it!!!

    Dave P.

    Charlotte, NC

  • The primary reason I chose Grill Collection is because they had the item I wanted in stock where other sites selling the same item wasn't available till the end of the year. I had already purchased the unit from another website and I really didn't want to go through the hassle of trying to get a refund and then waiting for the refund and then turning around and purchasing another unit somewhere else. I purchased the unit from the other website previously because their website said I would receive the unit by the end of July. When the transaction was completed and they finally received the notice from the manufacturer the shipping and receiving dates changed. It was now shipping by Nov 27th and receiving by Dec 2nd, basically I would be waiting half a year to receive my order so that wasn't going to work. By then summer is over!!! Second and most important reason I chose Grill Collection is because of Erica's awesome customer service, many many thanks to Erica for her service. She finalized my decision based on many factors besides the fact that I'm an Amazon Prime Member and paying through Amazon would work for me as well but also these reasons: 1. Prompted to serve customers need. 2. If I had problems with my order I know it wouldn't take hours to get s hold of customer service 3. Talking to a live representative vs machine 100% 4. Piece of mind knowing that I'm doing business with a company that's 100% behind my customer satisfaction with guaranteed product availability and delivery, makes me want to purchase only from them. 5. Lower price definitely!!! 6. 👍😇😉😆 Thank you Can't wait to get my grill!!

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