Once I decided on buying this particular model, I did exhaustive research on several different vendors and settled on the Grill Collection, because of their amazing customer service, response time, and unbelievable price match. Jerome was absolutely amazing to work with, and I very much look forward to ordering the rest of my appliances and equipment for my outdoor kitchen space in the coming days. The customer service from Grill Collection is unmatched by any of the other companies I have spoken with. Someone is always right there to step in and answer a question for you. After sending an email inquiry, I received a response in less than two hours. The delivery process was flawless. Once I was notified the grill had shipped, I was immediately given my tracking number, and within days I was contacted by the carrier to set up delivery. The delivery process was incredibly smooth, they placed the grill exactly where I requested it, they inspected it with me, and I couldn't be happier. From shipping to arrival, it was less than a week before it arrived to ship cross country. If you are in need of anything for your backyard space, Grill Collection is the place to buy it!!!
Dave P.
