The extra thick 9.5mm iconic WAVE™ shape provides even heat transfer and prevents smaller foods from falling into the grill.
SKU:PRO665RSIBNSS-3
Napoleon Prestige PRO 665 77" Freestanding Natural Gas Grill With Infrared Side and Rear Burners
Napoleon Prestige PRO 665 77" Freestanding Natural Gas Grill With Infrared Side and Rear Burners
Freestanding Grill Cover
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Cast Iron Charcoal & Smoker Tray
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Executive 3 Piece Tool-Set
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Quick Response
When I recieved my new grill and it had some minor damage as a result of shipping. I contacted support about the damages and I recieved replacement parts in a couple of weeks. I am very happy with the grill and the quick response grill collection made in response to the damaged parts.
Napoleon 665 Presitge Pro
This grill is absolutely spectacular for the money. I did much research regarding gas grills in this price range and this model won over grills double the cost. Almost no hotspots, tremendous cooking area for indirect cooking, the infrared burner is my new goto for searing steaks. The lights are pretty cool, but for me they come in super handy at night. No longer have to grill in the dark with illuminated knobs and interior lighting. Honestly I would recommend this grill to anyone who's in the 3-5k price range
Fantastic customer service
Fantastic customer service, excellent pricing and NO TAX. Looking forward to giving them my business for my outdoor kitchen in the next few weeks
Excellent service
Excellent service, item arrived on time and in perfect condition. Highly recommended!!!!!!!!
Great grill and I would love better heat distribution
First off, I have used the rotisserie several times for both skewers and a bird and it is fantastic! The rear burner is exactly what is needed to get juicy food with crispy skin/marinade that you actually taste vs. charred spice. It is also very low mess compared to the rotisserie setup of my inside oven so I'm using the grill a lot more than I thought I would. After having to fix a read panel from a fork lift incident and then plugging in the lighter wires correctly (they were assembled before being sent to me but the wires were shoved in on the side of the metal tongue so the lighters weren't working initially), the grill has been great! My only issues with it are the proximity sensor doesn't seem to work anymore (after a week) and the main burners have hot sections. I can deal with the lights by manually turning them off (procedure in manual to reset doesn't seem to work). The hot spot is tougher as it has me using only 2/3rds of any grill section depending on where the hotspot is for that burner (even after pre-heating for 15 minutes and making sure the burner defusers/covers were level as suggested in the manual). If I could work this out, I'd easily call this a 5. For the money, though, I expected relatively even heating from the main burners. As an example, I had a sausage partially on the super hot zone that was slowly cooking in the cooler part and blistered black/exploded on the hot part. There is a significant difference in the heat for that section.

What our customers are saying...
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Once I decided on buying this particular model, I did exhaustive research on several different vendors and settled on the Grill Collection, because of their amazing customer service, response time, and unbelievable price match. Jerome was absolutely amazing to work with, and I very much look forward to ordering the rest of my appliances and equipment for my outdoor kitchen space in the coming days. The customer service from Grill Collection is unmatched by any of the other companies I have spoken with. Someone is always right there to step in and answer a question for you. After sending an email inquiry, I received a response in less than two hours. The delivery process was flawless. Once I was notified the grill had shipped, I was immediately given my tracking number, and within days I was contacted by the carrier to set up delivery. The delivery process was incredibly smooth, they placed the grill exactly where I requested it, they inspected it with me, and I couldn't be happier. From shipping to arrival, it was less than a week before it arrived to ship cross country. If you are in need of anything for your backyard space, Grill Collection is the place to buy it!!!
Dave P.
Charlotte, NC
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The primary reason I chose Grill Collection is because they had the item I wanted in stock where other sites selling the same item wasn't available till the end of the year. I had already purchased the unit from another website and I really didn't want to go through the hassle of trying to get a refund and then waiting for the refund and then turning around and purchasing another unit somewhere else. I purchased the unit from the other website previously because their website said I would receive the unit by the end of July. When the transaction was completed and they finally received the notice from the manufacturer the shipping and receiving dates changed. It was now shipping by Nov 27th and receiving by Dec 2nd, basically I would be waiting half a year to receive my order so that wasn't going to work. By then summer is over!!! Second and most important reason I chose Grill Collection is because of Erica's awesome customer service, many many thanks to Erica for her service. She finalized my decision based on many factors besides the fact that I'm an Amazon Prime Member and paying through Amazon would work for me as well but also these reasons: 1. Prompted to serve customers need. 2. If I had problems with my order I know it wouldn't take hours to get s hold of customer service 3. Talking to a live representative vs machine 100% 4. Piece of mind knowing that I'm doing business with a company that's 100% behind my customer satisfaction with guaranteed product availability and delivery, makes me want to purchase only from them. 5. Lower price definitely!!! 6. 👍😇😉😆 Thank you Can't wait to get my grill!!
Nick
Newark, NJ
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I had a fantastic experience with the Grill Collection. First when I was shopping online for the Napoleon Prestige 500 grill you had the lowest price online. I was shopping late on a Saturday night and was not expecting anyone to be available to chat to answer some questions but someone was available (I forget his name) and he answered my questions so I placed the order that day. Lastly I know most of these were taking 4 weeks to ship but you were able to ship mine in under 3 weeks, sooner than expected. Post order support was great as well. You should be very proud of the service you provide, few companies have people online available to chat at on the weekends and shipping sooner than expected is rare!
Jeff
Jacksonville, FL
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