Cyber Week Deals are Here! For any item above $1250 get 3% Off Discount + Free Shipping and returns within 45 Days With the Code: BFCM
Estimated Arrival: Between and to all contiguous states. Subject to availability.
✔ Same-Day Order Processing
✔ Free Returns
✔ No Restocking Fees
✔ Financing Options Available
Text or call 888-918-4150, start live chat, or email email@example.com with any questions. Our team is available to serve you 8:00 AM - 11:59 PM ET, 7 days a week.
Thank you for submitting a review!
Your input is very much appreciated. Share it with your friends so they can enjoy it too!
Initially we had problems with the quality of this smoker as delivered, but Masterbuilt stepped up and covered all issues. We are very happy with the way this smoker smokes and manages temperature. Some of the metal is pretty thin, but I guess as long as it doesn't rust all will be OK. If it had arrived fully functioning and with the quality one expects from a new $350.00 grill or smoker, I would have rated it 5 stars.
I bought this grill on the 10th of June I’ve used it once and using it for the second time I love the amount of space in it and the fan maintains the heat very well it does leak smoke but nothing some high temp foam and silicone can’t fix I’m glad I bought this money well spent I was using a grill with the side heat box and I still will use it for big cookouts but this 40 inch upright is fantastic I’d recommend it to anyone that like to bbq and smoke
I’m an absolute beginner when it comes to smoking and charcoal so I know there is going to be a learning curve but I’m so excited to become an expert with this digital charcoal smoker! The smart features are super helpful for a beginner and also great for a pro!
This is a sleek looking smoker. It has many outstanding features that make it a cut above other smokers.I really like the digital controls. It keeps a consistent heat using charcoal throughout the cooking process. The smoker is roomy and allowed for many meats with easy to remove shelves. It allows for up to 4 probes. The castors allow for easy movement of the smoker. The height of the smoker is convenient for use. One issue we encountered was during the assembly we connected the fan wires incorrectly. Once we wired correctly it worked perfectly. I am extremely excited to learn how to smoke meats and vegetables. This smoker is a game changer for smoking meats.
We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.
To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.
Our 110% Price Guarantee has some limitations:
There may be brands excluded from that offer. Please contact us for further information.
As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us at email@example.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.